Terms & Conditions

1. Introduction

Welcome to CPAY DIGITAL SOLUTIONS. By using our services, you agree to these Terms. If you do not agree, please do not use our services.

2. Services

We provide a range of corporate travel services, including but not limited to booking flights, hotels, car rentals, and other travel-related services ("Services"). All bookings are subject to availability and the terms and conditions of the service providers.

3. Bookings and Reservations

Process: All bookings must be made through our authorized representatives or our official website. Changes and Cancellations: Any changes or cancellations must be communicated to us in writing. Service provider policies regarding changes and cancellations will apply and may include fees. Payment: All payments must be made in accordance with the invoice terms.

4. Fees and Charges

Service Fees: Our service fees are detailed in your contract or as quoted at the time of booking. Additional Charges: You may incur additional charges from service providers.

5. Travel Documents and Requirements

Passports and Visas: You are responsible for ensuring that you have valid travel documents, including passports and visas, as required. Health and Safety: You must comply with health and safety requirements of your destination.

6. Travel Insurance

We strongly recommend that you purchase travel insurance to cover unforeseen circumstances such as trip cancellations, medical emergencies, and lost luggage.

7. Liability and Disclaimer

Service Provider Liability: We act as an agent for service providers. We are not responsible for any acts or omissions of these providers. Limitation of Liability: Our liability is limited to the fees paid to us for our services. We are not liable for indirect, incidental, or consequential damages.

8. Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our control, including natural disasters, pandemics, strikes, or other force majeure events.

9. Confidentiality and Data Protection

We are committed to protecting your privacy. We will handle your personal data in accordance with our Privacy Policy, which is available on our website.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes arising from these Terms will be resolved through binding arbitration in Your Jurisdiction.